Frequently Asked Questions

What type of documentation do I need to apply?

  1. Three months of pay stubs for each qualifying applicant
  2. Positive picture identification
  3. Verifiable social security number
  4. Verifiable rental history

If you do not have a social security number and are unable to provide verifiable rental history, an additional $2,500.00 deposit will be assessed.

If I'm renting the space with someone, do they have to fill out an application too?

YES! All applicants must apply at the same time within the deadline given by Homestead Property Management. Applications are not considered complete until all applicants have completed an application. Failure to complete the applications within the given time frame will result in a cancellation of the existing applications. No refund will be issued.

If someone is co-signing with me, do they have to fill out an application too?

YES! All applicants and co-signers must apply at the same time within the deadline given by Homestead Property Management. Applications are not considered complete until all applicants have completed an application. Failure to complete the applications within the given time frame will result in a cancellation of the existing applications. No refund will be issued.

I'm renting with someone, and now I or one of my roommates wants to move while others choose to remain. What are our options?

The addition and removal of tenants to a rental agreement is an accommodation and a courtesy. Please keep this in mind when requesting this process.

Firstly, please acknowledge that when you were approved for the rental, you were approved with all applicants’ criteria. Without one person’s income, it is possible that you would not have been approved at the beginning. On that premise, if you or one of your roommates wants released from the rental contract, please note four important things:

1. Homestead reserves the right to require all tenants to vacate. “All in at once, all out at once.”

2. If we are going to consider allowing the current tenants to stay, those who choose to remain must requalify for the unit. This will require a full application and requalification process, which includes another application fee. Co-signers are welcome at this requalifying process.

3. If the current tenants are unable to requalify to stay in the unit, then the tenant choosing to be removed from the rental agreement will not be removed and will remain responsible for all rent and or damages moving forward.

4. There will be a $150 fee to add or remove a tenant.

Do I have to submit to a credit check?

Credit Check and public/criminal report searches may be run for each applicant eighteen (18) years and older.
Co-applicants must meet and be approved by the same Resident Selection and Screening Criteria.

Do I have to submit to a public/criminal report search?

Credit Check and public/criminal report searches may be run for each applicant eighteen (18) years and older.
Co-applicants must meet and be approved by the same Resident Selection and Screening Criteria.

What if I have an ESA animal?

All animals, including ESA animals, must be approved by petscreening.com, failure to pass petscreening.com will result in a denial for the animal. All animals must be approved PRIOR to moving them into the unit. Failure to do so is a breech of the rental agreement and could be grounds for termination.

My application has been approved, now what?

  1. Upon notification that your application is approved there is going to be a total of (7) SEVEN CALENDAR DAYS from the time of application approval to the commencement of the rental agreement. 
  2. Within 24 hours of being approved you will receive an “agreement to execute”. This must be signed by all applicants within 24 hours of being sent. The Agreement to Execute requires ½ of the original security deposit to be paid within 24 hours of being approved.
    1. IMPORTANT NOTE: Both the Agreement to Execute and the 1/2 of the original security deposit, mentioned above, are due withing the same 24 hour time period.
    2. Activate your online portal.
      1. You are sent a link to activate your online portal through Appfolio.
      2. Please note, your portal is your main form of communication.
      3. All communication and tasks are done through the portal.
    3. Pay your execution deposit through your portal
    4. Sign your rental agreement
    5. Transfer utilities
      1. Provide proof of transfer, i.e. email confirmation, receipt or account numbers.
    6. Start garbage service
    7. Obtain renter’s insurance
      1. Upload your insurance through your portal.
    8. Pay the remainder of your security deposit
    9. Pay your pro-rated rent
      1. pro-rated rent is a per day amount of your rent. Rent amount x 12/365 =’s your daily rent.
    10. GET YOUR KEYS! WELCOME TO HOMESTEAD!

 

Can my late fee be reversed or waived? Yes, if the reason for the late fee is a Homestead Property Management error.

Rent is due on the 1st and late after midnight on the 4th of the month. If rent is paid after midnight on the 4th , a late fee will be applied.

Late fees are automatically generated by the software at midnight if the rent has not been paid and entered into the system.

We understand that many circumstances lead to late rent payments. We at Homestead Property Management are tasked with ensuring equality for all tenants, and being in compliance with anti-discrimination laws. Therefore, we are not able to be the deciding factor as to whether or not a late fee should be reversed, based upon individuals circumstances. The only time we will waive a late fee is if there is an error on Homestead Property Management’s end.

Resident Selection and Screening Criteria

Credit Requirements:

Good credit is required.

If you have derogatory credit you may be required to put up an additional security deposit or it can be terms for denial.

  1. Outstanding bad debt (i.e. Slow Pay, Collection, Bankruptcies, Repossessions, Liens, Judgments and Wage Garnishments) reports by the credit bureau may require an additional security deposit equal to a full month's rent or more.
  2. Outstanding bad debt reported by the credit bureau will result in denial. (See Exceptions below.)
  3. Exceptions: Exceptions may be considered when the debt is a verifiable medical expense, or the debt is a previous bankruptcy dated one year prior to the date of the application and no additional negative information has been reported since bankruptcy. In case of the exception, a double full security deposit will be required.

Rental History Requirements

  1. One-year verifiable rental history and reference from a third party landlord is required. Roommates, family members and/or subletting parties do not qualify as third party landlords.
  2. Students who are not financially independent who are requiring financial assistance from a parent/guardian and/or have no rental history will be required to submit a parent/guardian co-signer application.
  3. A co-signer may be required when the rental history does not meet the stated third-party landlord rental criteria, but residency can be verified with parents, student housing or military housing.
  4. Five years of eviction free rental history will be required.
  5. Rental history reflecting past due rent will be denied. An exception may be made if the previous debt has been settled and the third-party landlord would re-rent, in which case an additional security deposit equal to a full month's rent will be required.
  6. Two or more NSF (Non-Sufficient Funds) checks within a period of one year will result in a denial.
  7. Three or more Non-Payment of Rent Notices (72 Hour Notices) within one year will result in denial.
  8. Rental history demonstrating documented noise or otherwise disturbance complaints causing the third-party landlord not to re-rent will result in denial.
  9. Rental history reflecting any money owing will result in denial.
  10. Rental history reflecting damages as long as the debt has been settled could require an additional security deposit.
  11. Home ownership will be verified through the county tax assessor's office. Mortgage payments must be current to reflect positive rental history. Homes ownership negotiated through a land sales contract must be verified through the contract holder.
  12. Renter's Insurance is required upon approval. You will be required to provide proof of insurance the day you move in. (Exception to HUD program applicants)

General Requirements:

  1. Positive picture identification and verifiable social security number will be required. If you do not have a social security number or are unable to provide a verifiable rental history, an additional $2,500.00 deposit will be assessed.
  2. A complete and accurate application listing a current and at least one previous rental reference with phone numbers will be required. Incomplete applications may be returned to the applicant.
  3. Each application will be required to meet the Resident Screening and Selection Criteria individually.
  4. Applicant(s) must be able to enter into a legal and binding contract.
  5. Inaccurate, illegible, incomplete or falsified information will be grounds for denial of the application or termination of rental agreement upon discovery and deposit will NOT be refunded.
  6. Any applicant found to be currently using illegal drugs will be denied. If approved for tenancy and later illegal drug use is confirmed, termination of tenancy will result and deposit will NOT be refunded.
  7. Any individual who may constitute a direct threat to health and/or safety of an individual, the complex or property of others, will be denied.
  8. An active email address and ability to apply digitally is required.

Income Requirements

  1. Applicant(s) monthly net income should be at least two and a half (2.5) times the stated monthly rent.
  2. Three (3) separate months of income on current paycheck stubs will be required. If you have worked for less than 1 year at your current job an additional security deposit or co-signer may be required.
  3. Self-Employed applicant(s) will be required to show proof of income through copies of the previous year's tax returns.
  4. A source of verifiable income will be required for every applicant. Your application will be denied if your source of income cannot be verified.
  5. Verifiable additional income may include: Alimony/Child Support, Welfare, Trust Accounts, Grants/Loans, Social Security Benefits, TANF/SNAP, Bank Account Funds, Unemployment
    If you have additional sources of income listed on your application, Homestead Property Management LLC will require you to present written official verification of this income through:
  • Letter from AFS regarding benefits
    Official Documentation of Social Security Benefits
  • Housing Voucher
  • Self-employment copy of previous year’s tax return
  • Court Documents stating alimony/Child Support Amounts

Criminal Convictions

Upon receipt of the rental applications and screening charge, landlords may conduct a search of public records to determine whether the applicant or any proposed tenant has any criminal convictions. A conviction or convictions for any felony or misdemeanor involving theft, dishonesty, assault, intimidation, prostitution, illegal drug activity, weapons, obscenity, sex crimes and or child sex crimes and related violations shall be grounds for denial of the rental application.

Chronic Nuisance Violations

Applicants applying for rentals with the City of Monmouth will be searched through public records to determine whether the applicant or any proposed tenant has been found guilty of a chronic nuisance violation with the previous 120 days. The finding of a chronic nuisance violation within the previous 120 days shall be grounds for denial of the rental application.

Policies

Occupancy Policy:

Occupancy is based on the number of bedrooms in a dwelling. A bedroom is defined as a space within the premises that is used primarily for sleeping, with at least one window and a closet space for clothing.

Two persons are allowed per bedroom.

Modifications for Disabled Accessibility

Homestead Property Management LLC allows the existing premises to be modified at the full expense of the applicant/resident, if they agree to restore the premises to the pre-modified condition. An amount equal to the estimated cost of restoring the dwelling will be required prior to any remodeling taking place in/on dwelling. The monies will be placed in an escrow account.

We Require:

  1. The applicant to obtain the written approval of the landlord before making modifications.
  2. Reasonable assurance (in writing) that the work will be performed in a workmanlike manner.
  3. Reasonable details regarding the extent of the work to be done.
  4. Names of licensed and bonded contractors to be used.
  5. Appropriate building permits/required licenses made available to landlord for review.

Rejection Policy

If your application is rejected due to negative and adverse information being reported, you may:

  1. Contact the company that supplied the information to discuss your application
  2. Contact the credit reporting agency to identify who is reporting unfavorable information
  3. Correct any incorrect information through the credit reporting agent as per their policy
  4. Request the credit reporting agency to submit a corrected credit check to the appropriate screening company
  5. Cure the cause for the rejection.
  6. Upon receipt of the corrected information/cure, your application will be reevaluated for the next available unit, further application fees will apply.

Be advised, according to our general requirements:

  • Incomplete, inaccurate or falsified information will be grounds for denial
  • Any applicant currently using illegal drugs shall be denied tenancy
  • Any individual who may constitute a direct threat to the health and safety of an individual, or whose tenancy may pose a threat to the complex, or the property of others, will be denied.


Failure to meet any of the criteria may result in an denial, increased security deposit and/or a co-signer.

If your application has been denied and you feel that you qualify as a resident under the criteria set out above you should do the following:
Write to:
Equal Housing Opportunity Manager
Homestead Property Management
P.O. Box 159
Monmouth, OR 97361

In the letter explain the reasons you believe your application should be approved request a review of your file. Within seven (7) working days of receipt of your letter, your application file will be reviewed, and you will be notified of the outcome of the review.

Animal Policy

  1. All animals, including service animals (assistance animal, therapy animal, service animal and companion animal), must be registered and approved by Petscreening.com and Homestead Property Management LLC prior to being allowed on the premises. Failure to get prior approval is a breech of the rental agreement and could be grounds for termination.
  2. There will be a $500 additional security deposit per animal when applicable.
  3. Pet rent may be required.

If you have questions, please visit: www.FHCO.org or call the Fair Housing Hotline at 800-424-3247